Privacy Policy - Kestrel

Privacy Policy

Last Modified: March 10, 2023

Kestrel is firmly committed to protecting the privacy and data of our customers and community as they visit kestrelesg.com. To this effect, this policy (the “Policy”) describes the types of information we may collect from you or that you may provide when you visit the website www.kestrelesg.com (our “Website“) and is used to disclose our practices for collecting, using, maintaining, protecting, and disclosing that information.

This Policy applies to information we collect:

On this Website and not to any other websites a user may access from this site;
In email, text, and other electronic messages between you and this Website; and
When you interact with applications on third-party websites and services, if those applications include links to this policy

Notice and Purpose of Policy

Please read our Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. By accessing or using this Website, you are acknowledging you have read and understood this Policy and you agree to this Privacy Policy. If you do not agree to the terms established in this policy, please navigate away from this Website or exit your browser to end your current session. This Policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates. accessing or using this Website.

Notice on Children

We are a general audience site. This site is not intended for children under 18 years of age and we do not direct any of our content at children. No one under age 18 may provide any information to or on the Website. We do not knowingly collect personal information from children under the age of 18. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us via the Contact Information below.

For more information, please refer to the Children’s Online Privacy Protection Act (COPPA) enforced by the Federal Trade Commission (FTC).

Notice on Data Gathering, Use, and Disclosure of Personally-Identifying Information (Name, email address, phone number, etc.)

Kestrel may include forms, surveys, or promotions in the operation of this Website that asks users to supply personally-identifying information such as names, email addresses, phone numbers, information you may provide by filling in forms, surveys or promotions, when you report a problem with our Website, and other information necessary to facilitate a positive business relationship. Email addresses and phone numbers voluntarily provided by a user in any form submissions will be used to reply to the user, as appropriate. If the user does not wish for Kestrel to store their email address or other information provided, they can contact info@kestrelesg.com to let us know their preference.

Our email lists are never shared with other partners or vendors.

Notice on Data Gathering, Use, and Disclosure of Non-Personally-Identifying Information (IP Address, Cookies, Etc.)

We collect and use information that we collect about you or that you provide to us, including any personal information:

To present our Website and its contents to you.
To provide you with information, products, or services that you request from us.
To fulfill any other purpose for which you provide it.
To notify you about changes to our Website or any products or services we offer or provide though it.
In any other way we may describe when you provide the information.
For any other purpose with your consent.

We collect anonymous tracking data from website visitors with cookies enabled, which allows us to analyze our website performance and update accordingly to improve the overall user experience. Cookies are pieces of data stored by your web browser to allow our site and others to provide you, the user, with enhanced services and other marketing materials. A website visitor maintains the ability to set their browser to refuse cookies, though this may result in limited site functionality and negative site experience. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.

In some cases, we may also collect information from third-party sources such as social media sites or other partner sites for use in combination with the information collected through the activities described above.

Kestrel also uses Google Analytics, Google AdWords, and other remarketing tools that track specific user actions such as pages visited or content downloaded. This enables us to provide targeted marketing materials.

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

To our subsidiaries and affiliates.
To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Kestrel, Inc.’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our Website users is among the assets transferred.
To fulfill the purpose for which you provide it.
For any other purpose disclosed by us when you provide the information.
With your consent.
We may also disclose your personal information:
To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Kestrel, Inc., our customers, or others. This may include exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Website Security

This Website maintains appropriate administrative, physical, and technical security, including the use of sitewide encryption, to prevent unauthorized access, misuse, loss, or disclosure of personal information. While we take these reasonable efforts and precautions to ensure the safety of user data, no transmission of data, digitally or otherwise, can be guaranteed 100% secure.

CAN-SPAM Act Compliance

For email correspondence, we ask users to “opt-in” to receive communications compliant with current CAN-SPAM regulations. The CAN-SPAM Act is a set of rules establishing requirements for commercial email correspondence which gives recipients the right to “opt-out” of emails being sent to them. The Act lists strict penalties for businesses found in violation of the terms of the legislation.

Kestrel collects email addresses to respond to inquiries and other requests and to send information related to its services and additional offerings. In accordance with the CAN-SPAM Act, we agree not to use false or misleading email subject lines or email addresses, identify the purpose (including advertising) of any message, and honor user opt-out/unsubscribe requests promptly.

State Online Privacy Protections

Beginning on January 1, 2020, the California Consumer Privacy Act (“CCPA”) (Civil Code § 1798.100) provides residents of California with specific rights regarding their Personal Information. You have the right to be informed of the categories of personal information that we collect about you, the categories of sources from which the personal information was collected, the business or commercial purposes for which the personal information is used.

You also have the right to request we delete any personal information that we have collected and retained, subject to certain exceptions such as if we need to complete a transaction for you, to detect and protect against fraudulent and illegal activity, to exercise our rights, or to comply with a legal obligation.

Colorado, Connecticut, Virginia, and Utah each provide their state residents with rights to:

Confirm whether we process their personal information.
Access and delete certain personal information.
Data portability.
Opt-out of personal data processing for targeted advertising and sales.

Colorado, Connecticut, and Virginia also provide their state residents with rights to:

Correct inaccuracies in their personal information, taking into account the information’s nature processing purpose.
Opt-out of profiling in furtherance of decisions that produce legal or similarly significant effects.

To exercise any of these rights , please email us at info@kestrelesg.com.

Links to Other Websites

While our website may contain links to other websites, we are not responsible or liable for any information, content, practices or communications from those sites. These links are included to enhance the user experience on this Website and do not offer an endorsement of external sites, products, or services. It is the user’s responsibility to review the applicable policies and conditions of any other website they visit.

Changes to our Privacy Policy

Kestrel reserves the right to change, update, and amend this Privacy Policy at any time without notice to anyone. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

We also encourage users to review our latest information policies and Terms & Conditions.

Contact Information

For questions relating to the Kestrel Privacy Policy, or to review or request correction of your personal information, please contact us or email us at info@kestrelesg.com.